Franchise Maestro The franchise operating system.
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Grow Your systemGrow your system Your locationGrow your location
Keep Your systemKeep every franchisee Your locationKeep every customer
Run Your systemRun every location your way Your locationRun your day
One System Your systemOne system, every location Your locationYour location, the brand’s way
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For franchisees

Every location runs like your best one.

And every new hire steps into the role and does it like the best person who ever held it, because the predictable parts of each day are already laid out for them.

Why it matters to you

What do you own?

One location · Owner-operator

Run it like the best location in the brand.

Your team knows what to do next without asking you, so the location runs the brand’s way even on the days you’re not there.

Several locations · Multi-unit owner

Every one of your locations runs like your best one.

What works at one location works at all of them, and you see which one needs you today.

Several brands · Multi-brand, multi-unit

One way of running, across every brand you own.

Each brand keeps its own way. You run all of them one way, and what you learn in one brand carries to the others.

One location, then several, then several brands. The way you run them comes with you at every step.

What changes

Pick one. Then flip through a few ordinary days.

Grow Your Location

Today

A lead comes in. Someone might get to it today, or two days from now.

With Franchise Maestro

Twenty minutes after the lead comes in, on your team’s list:

For The Team10:20 AM

Call Ana Ruiz

WhyShe asked about the fall offer 20 minutes ago.

How to startHi Ana, it’s Sam from Westside. I saw you asked about our fall offer. Is now a good time?

The brand’s fall campaign, set for your townExample
Today

A customer asks for a quote online at 9 PM. Nobody sees it until noon.

With Franchise Maestro

First thing the next morning, on your team’s list:

For The Team8:05 AM

Call Mike Chen about his quote

WhyHe asked for a quote at 9 PM last night.

How to startMike, it’s Sam from Westside. I saw your request last night. Got two minutes?

First to call usually winsExample
Today

The brand’s spring offer arrives as a PDF. You mean to set it up.

With Franchise Maestro

The week it launches, on your list:

For The OwnerToday

The spring offer is ready for your town

Already doneSet to your service area and your hours.

You doApprove it, or change it.

Nobody rebuilds a campaign from a PDFExample
Today

Happy customers would refer their friends if anyone asked.

With Franchise Maestro

The day after a 5-star review, on your team’s list:

For The Team2:00 PM

Ask Jenna Park for a referral

WhyShe gave you 5 stars yesterday.

How to startJenna, thank you for the review. Is there anyone you know who’d want the same?

Asked while they’re happyExample
Today

A call goes to voicemail with no message, and nobody calls back.

With Franchise Maestro

Eight minutes later, on your team’s list:

For The Team11:40 AM

Call back the 11:32 missed call

WhyA new number with no message. It could be a new customer.

How to startHi, this is Sam from Westside returning your call. How can I help?

No missed call goes unansweredExample
Today

Your second location works its leads slower than your first.

With Franchise Maestro

This morning, on your list:

For The Owner7:30 AM

Northgate is slower on leads

WhyLeads at Northgate wait 3 hours. At Westside, 20 minutes.

Already doneNorthgate’s team has today’s leads at the top of their list.

Every location like your best oneExample
1 of 6
See it for the brand →

Keep Every Customer

Today

An unhappy customer leaves a 2-star rating, and nobody calls.

With Franchise Maestro

The next morning, on your team’s list:

For The Team9:10 AM

Call Dana Whitfield

WhyShe rated Saturday’s visit 2 stars.

How to startDana, it’s Sam from Westside. Saturday wasn’t what it should be. Can I make it right?

If it matters to the customer, it matters to usExample
Today

A regular stops coming. You notice months later.

With Franchise Maestro

The week they miss, on your team’s list:

For The Team10:00 AM

Call Robert Hale

WhyHe came every month and hasn’t booked in 10 weeks.

How to startRobert, it’s Sam from Westside. We’ve missed you. Can we get you on the schedule?

Noticed before they’re goneExample
Today

A complaint sits in the shared inbox all weekend.

With Franchise Maestro

Monday at 8, on your manager’s list:

For The ManagerMonday 8 AM

Saturday’s complaint, first thing

WhyLisa Grant emailed Saturday about a missed appointment.

How to startLisa, I’m sorry we missed you Saturday. I’d like to fix it today.

First thing, not wheneverExample
Today

A customer’s plan ends, and nobody calls to renew it.

With Franchise Maestro

Three days before it ends, on your team’s list:

For The TeamToday

Renew Tom Avery’s plan

WhyHis plan ends Friday.

How to startTom, your plan ends Friday. Want to keep the same schedule?

Renewals, never by accidentExample
Today

A customer has a great first visit and never hears from you again.

With Franchise Maestro

Two days later, on your team’s list:

For The TeamDay 2

Thank Priya Nair

WhyHer first visit was Tuesday. The brand follows up after 2 days.

How to startPriya, it’s Sam from Westside. How did everything look after Tuesday?

The brand’s way, every timeExample
Today

The same family uses two of your brands, and neither one knows.

With Franchise Maestro

This morning, on your list:

For The OwnerToday

The Garcias use two of your brands

WhyThey book cleaning at Westside and lawn care with your other brand.

You doOffer them one visit for both.

Your brands, working togetherExample
1 of 6
See it for the brand →

Run Your Day

Today

Your day starts in a full inbox, and your team waits on you.

With Franchise Maestro

At 7:30, this is what you see:

For The Owner7:30 AM

4 things today

FirstCall Dana Whitfield back. Saturday’s visit went badly.

ThenApprove the fall campaign for your town.

Already on your team’s list6 customers due for a visit.

Your team has its own listExample
Today

The shift starts, and the manager figures out the day as it goes.

With Franchise Maestro

Before the shift, on your manager’s list:

For The Manager6:45 AM

Today’s shift

Crew4 on, and 1 new hire shadowing Maria.

FirstCall back yesterday’s 2 complaints.

WatchSaturday is fully booked. Confirm all 9.

The day, laid outExample
Today

Someone calls in sick, and you scramble.

With Franchise Maestro

At 6:10, on your manager’s list:

For The Manager6:10 AM

Jake is out today

Already doneHis 3 visits moved to Maria and Ben.

You doApprove it, or change it.

Handled before the doors openExample
Today

You stay late pulling numbers for the royalty report.

With Franchise Maestro

Month end, on your list:

For The OwnerMonth End

Your royalty report is ready

Drafted fromThe tools you already use.

You doCheck it and send it.

Home on timeExample
Today

With three locations, you find out about problems last.

With Franchise Maestro

At 7:30, on your list:

For The Owner7:30 AM

Northgate needs you today

WhyTwo complaints yesterday, and the manager is new.

The othersWestside and Eastside are on track.

Go where you’re neededExample
Today

You run out of supplies on a busy Saturday.

With Franchise Maestro

Wednesday, on your manager’s list:

For The ManagerWednesday

Order supplies before the weekend

WhySaturday is fully booked, and you’re low on two items.

You doApprove the order. It’s already filled in.

No Saturday surprisesExample
1 of 6
See it for the brand →

Your Location, The Brand’s Way

Today

A new hire learns from whoever trained them, and habits drift.

With Franchise Maestro

On day 3, on your new hire’s list:

For A New HireDay 3

6 calls today

Each one saysWho to call, why, and how to start.

The brand’s wayFollow up 2 days after a first visit. It’s already in the list.

Doing the job like your best person in the roleExample
Today

Training is a week of shadowing whoever is free.

With Franchise Maestro

On day 1, on your new hire’s list:

For A New HireDay 1

Your first day

MorningListen in on Maria’s first two calls.

AfternoonMake 3 calls. Each one shows you what to say.

Useful on day oneExample
Today

The brand changes a step, and your team hears about it months later.

With Franchise Maestro

The Monday it changes, on your team’s list:

For The TeamMonday

One change from the brand

What changedCall new customers 2 days after the first visit, not 5.

You doNothing extra. It’s already in today’s list.

No binder to readExample
Today

Your best employee leaves, and what they knew leaves with them.

With Franchise Maestro

In week 2, on your new hire’s list:

For A New HireWeek 2

Callbacks, the way Maria did them

WhyMaria’s way of handling callbacks is now how it’s done here.

Each call saysWho, why, and what to say.

What your best person knew staysExample
Today

Each of your locations does things a little differently.

With Franchise Maestro

This morning, on your list:

For The OwnerToday

All 3 locations, one way

This monthFollow-up calls at Eastside now match Westside.

You doNothing. Each team’s list already follows it.

Every location like your best oneExample
Today

You run two brands, with two ways of doing everything.

With Franchise Maestro

At 7:30, on your list:

For The Owner7:30 AM

Your two brands, one morning

Westside Cleaning3 things today.

Westside Lawn2 things today.

Each brandKeeps its own way.

One way of running all of themExample
1 of 6
See it for the brand →
Every role, one way

Each person knows why their part matters.

  1. Your New HiresStep into the role and do it like your best person in that role, from the first week.
  2. Your CrewKnows what to do next, and why it matters to the customer. If it matters to the customer, it matters to us.
  3. Your ManagersRun every shift like your best one.
  4. You, the OwnerGrow, without working every hour of it.
Talk to us

Every location runs like your best one.

A short conversation about how your brand runs today. No slides, no software demo to sit through.

Talk to us